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Steve Kimball's avatar

For me, persuasion requires empathy and logic, in that order.

I've found that people resist my logic until I express some empathy to show I've heard them and know where they're coming from. I also remain detached so they don't feel I'm just invested in some form of manipulation.

This is something I've slowly learned from owning a small business. I try to look past my emotions to understand what's underneath when facing something that irritates me.

I think this is a good skill to have in life, especially in relationships, friendships, business, investing...

Our emotions are useful but not when we can't understand or somewhat control them.

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